FAQ

What is Recraft, and what can I create with it?

Recraft is an AI-powered platform for image generation and editing. It allows you to create a wide range of design assets, including raster and vector images, mockups (such as T-shirts and packaging), custom color palettes, and brand-style visuals. It also includes tools like background removal and image vectorization. These capabilities make it suitable for generating illustrations, icons, graphics, and other visual content for websites, apps, marketing materials, and branding. Recraft is built for both individual creators and teams who need fast, scalable, and commercially usable visuals.

What is Recraft Studio?

Recraft Studio is an all-in-one creative workspace within Recraft where you can generate, edit, organize, and manage your visual assets. It combines the AI-powered image generation tools with editing features and project organization, making it easier to work on designs from start to finish in one place, whether you’re working solo or with a team.

Do I need design experience to use Recraft?

No. Recraft is designed to be easy to use, even if you don’t have any design experience. You can create high-quality visuals using simple text prompts and built-in styles, while more advanced users can fine-tune results for greater control and consistency.

Language and character support

Which languages and characters are supported in the prompt field?

Recraft supports any Unicode text input, so you can use a wide range of characters and languages in your prompts.

The model performs best with prompts written in English, but also demonstrates strong comprehension of:

• Major European languages: French, Spanish, Portuguese, German, Italian, Russian
• East Asian languages: Chinese, Japanese, Korean
• Selected Southeast Asian and Middle Eastern languages: Vietnamese, Thai, Arabic

Other languages are supported as well, though results may be less accurate for less commonly used or low-resource languages.

Plans and credits

What subscription plans does Recraft offer?

Recraft offers a Free plan for exploring the product and paid plans for professional use. Paid subscriptions are available with monthly or yearly billing, include more credits, access to advanced features and models, private generations, and commercial usage rights. Recraft also offers a Teams plan for collaborative workspaces.

What’s the difference between the Free and Pro plans?

The Free plan lets you explore Recraft with limited credits and basic features. The Pro plan provides more monthly credits, access to advanced models and tools, higher generation limits, and full commercial usage rights. It’s designed for professionals and teams who need greater flexibility, higher output, and priority performance.

How do credits work in Recraft?

Recraft uses a credit-based system for generating and editing images. Each image generation or edit consumes credits depending on the model and action used. Paid plans include a fixed number of credits that reset every billing cycle, and any unused monthly credits do not roll over. Free plan users receive a limited number of credits that reset daily. Paid users can also purchase top-up credit packs at any time. These credits do not expire and are used after subscription credits. Credits overview

What payment methods do you accept?

Recraft accepts credit cards, debit cards, bank transfers, and Google Pay. Payments are securely processed through trusted providers such as Stripe and Google Pay. 
Learn more about billing and accepted payment methods here.

Can I change or cancel my plan at any time?

Yes, you can change or cancel your Recraft subscription at any time from your Account Settings. Your plan changes will take effect according to your current billing cycle. For more details on how to manage your subscription, refer to the Recraft billing guide.

What is your refund policy?

If you’ve used fewer than 30 credits over the lifetime of your account and your most recent payment was made within the last 30 days, you may be eligible for a refund. To request it, you must first cancel your subscription and then contact support at [e-mail]. Refunds, if approved, are issued to your original payment method. Refund eligibility and processing are subject to Recraft’s billing policies.

Is there a referral program?

The referral program is currently fully disabled. Please stay tuned for future updates.

Prompting

Why was my prompt blocked?

Prompts may be denied if they include content that violates Recraft’s Terms of Use. The system automatically filters out unsafe or sensitive input to maintain platform safety. For more information, refer to the Terms of Use.

Why aren’t negative prompts working?

Avoid using phrases like “no” or “don’t” in your main prompt. Instead, use the Negative prompt field to list unwanted elements—for example: flowers, animals, people

Image quality

Why does the image look blurry or low quality?

If your image appears blurry—especially for faces or fine details—try using Creative upscale after generation. This enhances sharpness and overall image quality.

Why do high-resolution images look lower quality after using inpainting or background removal?

When inpainting or background removal is applied to large, high-resolution images, Recraft first downscales the image and then performs the edit. As a result, large images lose some quality after inpainting or background removal.

What is the best resolution the model can do?

The maximum supported resolution depends on the file format:
• JPG, PNG, WebP
Maximum width or height: 5,800 pixels
Maximum resolution: 16 megapixels
Maximum file size: 48 MB
• SVG
Maximum file size: 48 MB
These limits apply to image generation and export in Recraft.

Why doesn’t the generated image match my prompt?

AI models interpret language differently than humans and rely on pattern recognition, not comprehension. To improve results:

• Use clear and descriptive prompts (e.g., “red leather armchair in a modern living room” instead of “armchair”)
• Try shorter prompts if the output seems random
• Experiment with different styles—some respond better to specific types of prompts

Why are characters facing left or right instead of directly toward or away from the camera?

By default, higher Artistic level settings tend to introduce more dynamic poses and angled compositions.

To get characters to face directly toward or away from the camera, lower the Artistic level. Try setting it to a minimal value, such as Clean. Lower settings favor centered, front-facing compositions and reduce directional bias in character orientation.

Editing

Why is the Merge objects tool unavailable?

The Merge objects tool may be disabled if:

• You haven’t selected multiple images
• The resulting merged image would exceed 4096 pixels in size

What’s the best order to remove a background and vectorize an image?

Remove the background first, then vectorize the image.

Starting with background removal isolates the main subject and prevents unwanted background shapes from being converted into vector paths. This results in a cleaner, more accurate vector output with fewer artifacts.

Styles

Can I use a custom style created in the tool with the API?

Yes. You can use any style you’ve created in Recraft with the API by referencing its Style ID as a parameter in your API request.

There are two ways to find the Style ID:

Option 1: From the styles page

1. Go to recraft.ai/styles
2. Open the My styles tab
3. Click on the style you want to use
4. In the top panel, click the … icon
5. Select Copy style ID — this will copy the value to your clipboard
6. Paste the ID into your API code as the style_id parameter

Option 2: From within the canvas

1. Open any project
2. Click the style selector above the prompt field
3. Select the style you want to use
4. In the right panel, under Properties, locate the Style ID field
5. Copy the value and use it in your API request

Teams & collaboration

Can I use Recraft with my team or workspace?

Yes! Recraft supports team collaboration through workspaces, allowing multiple users to work together under a shared account. With the Teams plan, you can manage members, share assets and styles, and allocate credits across your group. This makes it easy to collaborate on projects while keeping billing and permissions centralized.

How can I share styles from my personal account with my team workspace?

You can share styles by sharing the project they’re part of. Use the Share button to open the project from another account and duplicate it into your workspace.  If you’re a workspace member, you can also duplicate projects between your personal and team accounts directly from the Projects page using the “…” menu.

API & advanced usage

Do you offer an API?

Yes, Recraft provides an API that allows developers to integrate our image generation and editing capabilities into their own applications, workflows, or systems. The API lets you automate creation, manage assets programmatically, and build custom solutions on top of Recraft’s models. For details on how to get started, pricing, and documentation, refer to the API docs.